Who is Electric Lifestyle?
For an answer to this look at our "About us" page.
For whom are these products intended?
We like to see that our products are used by young and old, but a minimum age of 14 years is recommended.
Can I use the products on the public roads?
For the Super 73 this is not a problem, but the Evolve and Onewheel products are officially not allowed on the public road. Check for this also our disclaimer on the "About us" page.
Should I wear protection?
We cannot decide this for you, but certainly for the Evolve and Onewheel products we would recommend you to wear a helmet. Also wrist, elbow and knee pads are good things to have.
What kind of warranty do you provide?
For this take a look at our warranty rules per product group at the "About us" page.
Can you also deliver parts that are not listed on the website?
Yes we can deliver basically everything for Evolve, Onewheel and Super 73. We have chosen not to list all the parts online because often they are not needed of just on occasion. Just contact us when you have a specific request.
What are the delivery times?
On our website you will find 3 different options:
Within 3 working days / ordered before 16:00:
This means that a product is in stock. Normally a shipment goes out the same day when it has been received before 16:00.
Within 2 weeks:
This means the product is not in stock. This can have several reasons. The product has just sold out and our new purchases have not arrived yet. Or the product is not being sold a lot and therefor kept in stock at the producer. In this last case we have to order it first and as suppliers are all around the world this can take some time.
Some products are so popular that the producer cannot create any stock. In this case the orders are first collected beforehand and given to the producer. They will produce the ordered products first and when there is production capacity left some stock can be created. It does mean you have to wait a little while for your product but you are sure you are not missing out.
Do you charge shipment costs?
For The Netherlands, Belgium and Germany applies: When the order amount is below €75,00 then €6,50 in shipment costs are charged. When the total goes above €75,00 then the shipment is free. Exceptions are the SUPER73 bikes and service packages. These have different shipment costs.
The rest of Europe has a fixed shipment fee of €20,00. Service packages are not available in these countries.
Can I pay when picking up the goods?
In some cases it is possible to pay when picking up the goods. For this please contact us so we can arrange it.
Cash: it is not possible to pay with cash.
Bankcard / credit card: it is possible to use your bankcard or credit card, however we charge 2.5% on top of the purchase amount as an additional fee.
Online: it is possible to create an order on the spot and pay online. This will not carry additional fees.